📌 General Rules:

1. Only approved distributors can access discounted pricing and order facility.
2. Distributors must have a valid GSTIN and business registration.
3. All sales are final; no return without written approval (except damaged goods).
4. Distributor must not sell below designated price or exceed territory without written permission.
5. Branding material and digital creatives must follow Universal Books guidelines.

📌 Order & Payment Terms:

1. Orders must be placed via the official website portal or through authorized sales contact.
2. Full payment or agreed advance is required before order dispatch.
3. Credit facility, if granted, must be settled within agreed terms to avoid suspension.

📌 Delivery & Logistics:

1. Delivery timeline: 3–7 working days from confirmation.
2. Shipping cost may be included or charged extra based on order value.
3. In case of damaged delivery, complaint must be raised within 48 hours with photo proof.

📌 Online Portal Access:

1. Distributors will receive login credentials upon approval.
2. All pricing, offer updates, and stock information will be visible on the portal.
3. Misuse of login (e.g. sharing pricing externally) will result in termination.

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💡 BONUS: OPTIONAL WEBSITE FEATURES

• Distributor Dashboard (orders, payment status, ledger)
• Download zone (invoice, catalogues, digital promo material)
• Live support chat or WhatsApp link
• Broadcast announcements: price list, scheme updates, order alerts